+260 97 164 8209 info@warehousez.co.zm
Track Parcel Client Portal Support

Standard Delivery Service

Reliable and affordable delivery for your everyday shipments

3-5 Business Days Nationwide Coverage Real-time Tracking Insurance Available
342 Active Deliveries
4.8 Customer Rating
98.5% On-Time Delivery

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Estimated Cost: ZMW 45.00 *Inclusive of VAT

Track Your Parcel in Real-Time

Enter your tracking number below to get live updates on your shipment

Other tracking methods: SMS to 12345 WhatsApp Dial *123#

Live Parcel Tracking

Watch your parcel move in real-time across Zambia

In Transit Delivered Out for Delivery At Facility
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What is Standard Delivery?

Our Standard Delivery service is the perfect choice for non-urgent shipments. With delivery within 3-5 business days, it offers the best balance between cost and reliability. Ideal for e-commerce orders, documents, and general merchandise.

Key Features:

  • Delivery within 3-5 business days
  • Real-time tracking via SMS, WhatsApp, and Web
  • Insurance coverage up to ZMW 5,000
  • SMS notifications at every status change
  • Proof of delivery with signature/photo
  • Saturday delivery available in major cities

Delivery Timeframes by Region

From/To Within City Same Province Different Province Remote Areas
Lusaka 1-2 days 2-3 days 3-4 days 4-5 days
Copperbelt 1-2 days 2-3 days 3-4 days 4-5 days
Other Provinces 1-2 days 2-3 days 3-5 days 5-7 days

Timeframes are business days and may vary based on weather, road conditions, and accessibility.

Standard Delivery Pricing

Transparent, affordable rates for all your shipping needs

Documents

ZMW 15 up to 500g
  • A4/A5 envelopes accepted
  • Basic tracking included
  • SMS notification
  • Signature on delivery
  • Insurance not included
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Small Package

ZMW 25 up to 5kg
  • Up to 5kg weight
  • Full tracking included
  • SMS & WhatsApp updates
  • Insurance up to ZMW 1,000
  • Proof of delivery
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Medium Package

ZMW 40 5-10kg
  • 5-10kg weight range
  • Real-time GPS tracking
  • Multi-channel notifications
  • Insurance up to ZMW 2,500
  • Photo proof of delivery
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Additional Services & Charges

Insurance (per ZMW 1,000) ZMW 5
Cash on Delivery 2.5%
Weekend Delivery +ZMW 15
Fragile Handling +ZMW 10

Recent Shipments Tracking

See live tracking examples from our network

Frequently Asked Questions

Everything you need to know about Standard Delivery

You can track your parcel in multiple ways:
  • Web: Enter your tracking number in the tracker above
  • SMS: Text your tracking number to 12345
  • WhatsApp: Send your tracking number to +260 97 164 8209
  • USSD: Dial *123# and follow the prompts
Updates are provided in real-time at every status change.

Standard delivery typically takes 3-5 business days depending on the destination:
  • Within same city: 1-2 business days
  • Same province: 2-3 business days
  • Different provinces: 3-4 business days
  • Remote areas: 4-5 business days
Weekends and public holidays are not counted as business days.

The following items cannot be sent via standard delivery:
  • Cash, coins, or valuable securities
  • Firearms, ammunition, or weapons
  • Illegal drugs or substances
  • Hazardous materials (flammable, explosive, corrosive)
  • Perishable items without proper packaging
  • Live animals (except with special arrangement)
For a complete list, please contact our customer service.

Delivery costs are calculated based on:
  • Weight: Base rate plus per kg charge
  • Distance: Between origin and destination
  • Category: Documents, packages, fragile items
  • Additional services: Insurance, COD, weekend delivery
Use our instant quote calculator above for an exact estimate.

If your parcel is delayed beyond the estimated delivery date:
  • You'll receive an automatic SMS notification
  • Our support team will investigate the delay
  • You may be eligible for a partial refund (terms apply)
  • Priority handling will be applied to the parcel
Contact our customer service if you have concerns about a delayed parcel.

Yes, you can request an address change if:
  • The parcel hasn't been delivered yet
  • The new address is within our delivery network
  • You provide proper identification
There may be an additional charge for address changes. Contact our support team immediately with your tracking number to request a change.